ONLINE RESERVATION
Where is Stay In Sapanca located?
Stay In Sapanca is located in Uzunkum.
Where can detailed information about the hotel be found?
Detailed information about our hotel can be found on our website or through our contact numbers.
How can a reservation be made?
You can make your reservation through our website or by contacting us through our contact numbers.
Is it possible to cancel or change a reservation?
Reservation changes are possible. The cancellation policy may vary for each reservation.
Where can I get the hotel price information?
You can contact us through our phone number for price information.
What is included in the prices?
Our prices include accommodation and breakfast.
Are there discounts for groups and companies?
You can contact us for group and corporate rates.
What payment methods are accepted?
Payments can be made in cash, by credit card, or in foreign currency.
What are the reservation cancellation conditions?
The cancellation conditions may vary for each period and house. You can contact us for more details.
Can special requests be made for bungalows and tiny houses?
You can ask us about any special requests for the houses.
What is the cleaning procedure in the houses?
The houses undergo a detailed cleaning procedure before each guest and are aired out and made ready.
What are the check-in/check-out hours at the hotel?
Our check-out time is 12:00, and the check-in time is 14:00.
What languages are spoken at the reception?
The reception staff speaks Turkish, English, and Russian.
Is it possible to check in early or check out late upon request?
Early check-in depends on the availability of that day. You can contact the reception for information about late check-out.
What is the age limit for accommodation at the hotel?
Our hotel has an age limit of 18+, and children coming with their family are allowed if they are 12 years old or older.
Are children allowed?
Due to our concept, children under 12 years old are not accepted.
Are external guests allowed in the houses?
Guests coming to the houses are required to show identification.
Is smoking allowed in the houses?
Smoking is allowed on the balconies and verandas of our houses.
Do the houses have air conditioning and heating?
All houses are heated by underfloor heating, have air conditioning, and feature a fireplace.
Do the houses have kitchens?
Our houses do not have kitchens.
Are pets allowed?
Unfortunately, we do not accept pets.
How far is the nearest airport?
The nearest airport is Sabiha Gökçen, located 120 km away.
Is there a hotel transfer service available?
For private hotel transfers, arrangements should be made with the reception in advance.
Is laundry and ironing available?
Laundry and ironing services are available.
Is there parking available?
We offer parking services.
Can food be ordered from outside?
Outside food delivery is not allowed. You can order food from our restaurant to your room or have lunch and dinner at our restaurant.
What are the dining options at Stay In Sapanca?
Our hotel has a restaurant.
Is a reservation necessary for the restaurants?
External guests are required to make a reservation in advance. There is no reservation requirement for our guests staying at the hotel.
What are the menu options at the restaurant?
Our restaurant menus are prepared with Turkish and international cuisine.
Are the restaurants open to external guests?
Our restaurants accept external guests with reservations.
What seasons are the pools available?
The general pool is open during the summer, and the heated pools in the houses are available year-round.
Is wearing a swimming cap required at the pool?
Wearing a swimming cap is not mandatory at the pool.
Are the pools regularly maintained?
Regular filtration, pH, and chlorine maintenance are carried out in the pools.
Where can pool towels be obtained?
Pool towels are provided in the houses according to the number of guests staying.
